FAQ

The different statuses on My Orders are:

  • COMPLETED: Your item has been delivered
  • PROCESSING: Your order is placed, confirmed and processing shipment.
  • ON HOLD: Your order is placed & put on hold due to product availability.
  • CANCELLED: Your order has been cancelled.
  • REFUNDED: Your order has been cancelled & payment refunded.
  • FAILED: Your order has been considered as failed order.